Frequently Asked Questions
Requirements
Services
Can I use my international driver's license?
Valid drivers licenses issued in your state or country are acceptable as well as international licenses.
Do I need insurance?
Yes, insurance is required by state law.
What are your age requirements?
You have to be at least 21 years of age.
Do you pick up and drop off customers?
Yes, we have a service to pick up and drop off customers for rentals.
Do you deliver and pick up the vehicle?
Yes, we do provide these services.
Do you pick up at the airports?
Yes, we pick up from the airport and deliver to the airport.
Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.
Method of payment
Deposit
What forms of payment do you accept?
You can pay VISA credit card, Master Card credit card, Discover Credit Card, Diners Club Credit Card, Cash, Transfer.
Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.
Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.
How much is the deposit?
The deposits are based on the type of vehicle, usually from USD 200.00 to USD 5000.00 depending on the car and insurance.
Additional charges
Out-of-state
Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.
Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.
Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.
Can I drive out-of-state?
Vehicles can only be within the state. Contact us for additional fee to take vehicles out-of-state.
Returning vehicles
If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have a drop-off service. Let us know in advance for instructions on where to leave your vehicle.